Frequently Asked Questions
Everything you need to know about your next pair of dance shoes.
How do I ensure I am ordering the correct size?
We recommend measuring your foot in centimeters and consulting our size chart. Since dance shoes must fit snugly like a second skin, many of our styles run slightly different than standard street shoes.
What is the difference between suede soles and microfiber soles?
Suede soles are traditional for ballroom and latin dance, providing the perfect balance of grip and slide on wooden floors. Microfiber soles are more durable and can occasionally be worn on smoother outdoor surfaces.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually range from 10-15 business days.
What is your return policy for dance shoes?
We offer a 30-day return policy for unworn shoes in their original packaging. Please ensure you try your shoes on a clean, carpeted surface to avoid scuffing the soles, as damaged soles cannot be returned.
Are Yami Dance Shoes suitable for high-intensity dancing?
Yes, our shoes are engineered with extra padding and reinforced shanks to provide superior arch support and shock absorption for hours of social dancing or professional performance.
Do you offer customization for heel heights?
Many of our signature styles are available in various heel heights ranging from 2 to 4 inches. Please check the specific product page to see available customization options for that model.